Kimberly+Knight

Update teachers through email and hard copy mailbox notices with the status of technology in the building, issues we may be having, technology we will be receiving, workshops I will be offering, etc. Support teachers with various and random technology questions which may be network, internet, hardware, or otherwise based In constant contact with other tech mentors and Roger as well as our building tech support person, Matt Stamp. When necessary, in contact with Peter and/or Tim.
 * Ongoing:**

Helped teachers get computers and printer installations set up, entered Snoopys for printers that were not showing up in Self-Service or were showing up as offline, helped teachers understand "authorization" process for printing, especially when a job has been put on hold Created school-specific installation directions for Windows and Mac based on HelpDesk directions - emailed to everyone in school with hard copies available in the library Created 1/4 sheet printer name reference page for teachers - emailed to everyone in school with hard copies available in the library Work with reading teacher on various technology things Help teachers with general technology/network questions that come up in the beginning of the year Assess problems/issues with laptop carts and enter appropriate Snoopys Help teachers with the process of entering Snoopys
 * September**

Worked on schedule and sign-out process for laptop carts to eliminate problems of teachers showing up to pick up computers that aren't there Helped art teacher get set up with projector screen and document camera Worked to get mobile SmartBoard working correctly and began experimenting with it in library so I can show other teachers its capabilities Technically became Tech Mentor for Fall Creek and sent email to teachers to let them know- included what I do and do not do as a tech mentor, invited input for desired workshops, etc. Worked with Matt Stamp and library clerk to asses and deal with issues with laptop cart computers- many had not been reimaged, and then after reimaging, many had problems logging in with fc.student. Got 1st Grade Team using Dropbox
 * October**

Continued work on schedule and sign-out process for laptop carts, as well as procedures for sign-out, returning, weekly shutdowns, etc. Helped facilitate the processing, delivery, and distribution of 25 new MacBook Pros for the building (which impacted sign-out scheduling) Sent extensive technology update email to teachers and put hard copies in mailboxes Worked on list of technology available for teacher in the building to sign out Explored Learning A-Z tools available to teachers and experimented with recording kids reading in 1st grade reading groups so I can show this tool to other teachers Got a teacher to use DropBox At different times, worked with reading teacher, special ed teacher, 2nd grade teachers to set up their Learning A-Z accounts and find resources they were looking for Figured out which print options to choose for Reading A-Z books to print double-sided correctly to the copiers Entered snoopys for standardizing homepage and dock settings for all library and mobile lab computers Helped social worker insert and format a picture letterhead in MS Word
 * November**
 * Workshop: Learning A-Z 101- setting up accounts, going over tools/resources available to teachers including kids recording themselves reading**

Tech Mentor meeting- share Dropbox Complete laptop cart scheduling so that all teachers/classrooms have computers when they need them and people can find where to get computers outside of their regularly scheduled times. Had background/settings/docks standardized for all cart laptops Distributed 25 new MacBook Pros to classrooms Came up with printing directions for RAZ Kids for both book orientations for both copiers in the school. (more complicated than you may think!)
 * December**

Create printing directions to deal with how to print and troubleshoot (when prompted for password, when job gets put on hold, etc.) and posted by desktop computers in school and gave to 5th grade teachers for the classroom. Put 1/4 sheet printer name reference sheet on every laptop from the carts so that students and teachers can always know where they are printing Helped install app on iPad
 * January**