Ryan+Harrington

SEPTEMBER 9/19 - Informed IIT staff of incorrect, missing, and extra printers in Self-Service 9/24 - Made and emailed a Quicktime tutorial to teachers about how to change the weird Self Service printer names to something more useful. 9/24 - Emailed a printer "cheat sheet" to the staff containing names of printers and which printer it actually refers to

OCTOBER 10/3 - "Test-drove" Right-Path SLO thing for principal before PLC day. 10/5 - Helped Kate M and Joan R with Right-Path 10/12 - Helped Spencer H with Right-Path

NOVEMBER - Presented to PTA about tech use by teachers - Helped some Mac users with Self Service and PC users with printer site - Helped principal with technology at a staff meeting - Looked into connectivity issues with a 6 laptops on 2nd floor (not updated in summer, submitted Snoopy's) - Helped Erin with sound issues with her projector/speakers - Helped Kim with projector/document camera issues - Helped teachers (Spencer, Marta, Joan) with report card printing issues - Helped Sarah G with getting a student iPad video to YouTube so she could share it with a parent

DECEMBER - Advised Stephanie S on use of DropBox, Evernote, Diigo to work between iPads and computers - Worked with librarian Joe S on script to lock the doc and prevent student changes on MacBooks - Helped colleagues at 1st grade release day get signed up for XtraMath. - Helped people whose computers couldn't get onto "ICSD" after "ICSD Wireless" shut down - Took care of remaining computers without summer update (Snoopys, took to help desk, returned to labs) - Made trips to the help desk to deliver/retrieve computers/iPads being repaired - Helped 1-3 teachers utilize laptop carts

JANUARY - school technology update for PTA - created a survey to gather ideas about incoming iPads - helped Joel L with PDF issues on his PC, needed Adobe Acrobat downloaded/installed - helped Kelda M get her personal iPad onto ICSD - helped Laurie W (para) with process of getting her district user name/password reissued so she could use network - helped Margaret P with PDF issues on her Mac, needed Abode Acrobat downloaded/installed - installed critical updates on 9 student MacBooks

FEBRUARY - led a staff meeting discussion about staff opinions on iPad cart use - helped Joel L with getting his iPad connected to ICSD - advised Laurie W (psych) on setting up a simple web page for district psychologists (discussed Googles Pages, Word Press, Blogger, etc). - helped Kate M with her loaner computer then troubleshooting her fixed computer - helped teachers with report card/SchoolTool printing issues - co-led a school tech meeting with Leland concerning better ways to distribute school tech (mainly iPads & MacBooks) - at meeting, decided to distribute one mobile lab to classrooms (3 week process)-->
 * collected Lab A, B, and C MacBooks
 * cleaned MacBooks w rubbing alcohol
 * relabeled with network name
 * installed Apple & Office updates
 * Spoody'd MacBooks with problems
 * distributed to classrooms without computers
 * noted new asset locations for IIT

MARCH - helped Pam M with a special ed student's new laptop - helped Kim S back up her data before getting a new computer - tracked down users of "clamshell" macs for Bill Mahler (slated to receive more RAM soon) - helped principal list and prioritize teachers who do not yet have iPads - helped multiple staff with NYSED online data verification - helped Kate M with her recently returned computer and loaner